Target Industries
- Gas Inspection Companies.
- Equipment's Under Pressure.
- Domestic and Industrial Installations.
- Gas Network Builders.
- Gas Apparatus Installers.
- Gas Appliances Maintenance Teams.
Summary
Every country has it their own regulations and standard for gas distribution systems to residential & commercial properties. All properties should undergo the gas inspections periodically as per the government law. All states and local authority ensures the gas safety through government inspection or third-party gas inspection companies. It very essential to protect people from gas accidents and risks. The entire procedure of recording a client request, processing information, scheduling inspections and providing required information to the inspectors took long time. In a paper base format, Inspectors spent a lot of time filling handwriting and freeform reports, going into office and give it to staff to enter that same data into a digital format for the issuance of certificates and invoices.
Market Characteristics and Challenges
- Paper forms usage
- Field data gathering
- Outside activities and geographical dispersion
- Travel time, schedule and planning activities
- Visual and manual check without immediate evidences record
- Comply with industry regulations
- Print inspection result report on field
- Business to consumer process: Invoice on field
- Sharing Report and Certificate fast without additional administrative work.
Current Situation
- They have all the procedures well defined but using paper to gather data from field.
- In some case photo are taken but not immediately made available, with the need of administrative additional work.
- Evidences are collected but without the responsible signature confirmation.
- Field data register but in two stages: after collecting data, it needs to be introduced in the Company system.
- Workers have years of experience but their knowledge is personal.
- Inspectors spent a lot of time going into office to handle the administrative work like schedule inspection calendar, current balanced account, exchange operational data.
Our Proposals
- Pro-Inspector is an Enterprise digital tool for Inspections , Audits & Field Services.
- Paperless: Easier, Simpler & Quicker.
- Instant Report and Global Dashboard.
- Gather photo evidences and signatures.
- Audit History at your finger tips.
- End to End Workflow with automatic alerts.
- 360o AUDIT/Inspection information accessed via web Portal.
- 75% reduction in admin work & 30% increased Productivity.
Results & Customer Experience
After implementing Pro-Inspector as their operational tools to do certified Gas Inspections, our customers were able to :
- Show a more professional look by using mobile devices.
- Decrease the waiting time of the customer when data gathering.
- Register photo evidences immediately without the need to additional work.
- Reduce the amount of error in data input and reduce the time spent in recurrent administrative tasks by integrating systems.
- Productivity rise by more than 30%
- Reduce significantly the administrative staff in the department, to 1.
- Increased the number of inspection made by almost 40%