BVR – Bureau Veritas Rinave is the Portuguese subsidiary of Bureau Veritas a world leader in Testing, Inspection and Certification services that adopted Pro-Inspector as their internal operational tool for field inspections in several departments, like Gas, Lifts, Assets, and Brand Monitoring among others.
SHLOK is proud to present their case study related to BVR Gas Department.
- Bureau Veritas Rinave in 2015 was one of the 23 Portuguese certified Gas Inspection companies, but their operation was in a “paper format” environment.
Leader in almost every Testing, Inspection and Certification services, the Gas Department were accurate and reliable but very slow in deliver results.
- With 10 inspector team size and 4 administrative staff to handle 40 daily inspections, without profit and increasing their losses each fiscal year.
- They struggled to meet their customers’ requirements and they were the last classified by one of the major Portuguese Utilities companies, with several delays and many open processes simultaneously (1000 open processes, some with more than 7,000 hours late (290 days…)).
- Inspectors spent a lot of time filling handwriting and freeform reports, going into office and give it to staff to enter that same data into a digital format for the issuance of certificates and invoices.